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My Pix Mania reviews and information

My Pix Mania reviews, prices and information

Order free prints from My Pix Mania »
Number of free prints:	15
Postage:	£0.79
Cost of prints after your first 15 free prints:
4x6 Prints:	17p each
5x7 Prints:	39p each
8x10 Prints:	£1.69 each

My Pix Mania reviews

My Pix Mania Review by Helen,

Speed: Ease of use: Quality:

Website states 48 hours to despatch and a total of 4 days to arrive. My order however took just under 3 weeks. photos are developed in france. The quality of the prints could have been better.There were lines of colour made by the printer. Also it doesnt print the name of your photo on the back. They also only take credit cards. I emailed when chasing my order and got a vague standard response but they encouraged me to ring their 10p a minute phone line! Another rip off is the £1.70 processing fee, this is to help them recoup the costs of having to post abroad. It is also weird that they don't do 8x10 prints. I would not recommend this company, only order is you are in no hurry.

My Pix Mania Review by Helen,

Speed: Ease of use: Quality:

I placed an order of prints only on 15.5.07 and they are stll being "processed". The site claims it will take 48 hours but it is now a week and a day later!. The postage costs are high and the processing fee of £1.70 on top of postage is a rip off. I have emailed them and they apologised but gave no reason or expected date for them to be despatched. They promted me to call their 10 pence a minute helpline. Also you can only pay by credit card, I didn't know my secure code and my whole order was lost. So I had to resubmit it. I would recommend photobox.co.uk, I placed my order before 4pm and it arrived in the post the next day and no "processing fee" either.

My Pix Mania Review by Emma,

Speed: Ease of use: Quality:

There is a reason this website offers products at a cheaper price than anywhere else - the quality of the products is very poor, and the customer service is useless. I ordered a pack of photos, but before confirming my order, I realised I hadn't entered my full address, so I went back to the beginning of the order process and re-entered my address. On confirming this order, I looked at my account summary and found two orders on my account. The first order had been added to my account even though I didn't confirm it! I contacted mypixmania customer service immediately to let them know the problem, and asked them to cancel the first one. They replied with "the order has already been processed so we cannot cancel it". So I had to pay for the same order twice. Surely if it was a problem with their own system then they could provide a refund for their own mistake. Then I ordered a glass photo cube, but when I received it, the quality of the photo was appalling. It is so dotted and spaced out that it hardly looks like the photo I submitted. And the photo I gave was 7.2 megapixels, so it wasn't a problem with the photo quality, simply the printing quality from the company. Finally, I ordered a magic mug. The photo I wanted on the mug had a date printed in the corner which I cropped out using their online personalisation facility. I specifically spent ages doing this, and checked it several times, because I knew I didn't want the date printed on the mug. I received the mug a few days later with the entire photo on the mug, ie. not cropped! So they had made another mistake. I emailed the customer service again and they said that it was my fault, I hadn't cropped the photo and that it's the customer's responsibility to ensure the cropping is done before ordering. They refused to accept that there had been a problem with their system, and refused to give me any compensation. On top of that, the quality of the mug was poor, with random bumps and lumps on the surface where it should be smooth. Even where the photo is printed, it is bumpy and looks terrible. And still mypixmania could not do anything about it. Overall I have had terrible experiences with mypixmania and have finally learnt my lesson, and will never shop with them every again. I strongly recommend that whoever reads this does not shop with this website, and spread the word around. Their prices are not great, their delivery costs are high because they are based in France, and the products are poor quality. Also, their customer service is appalling, and the responses (if they respond!) often don't make sense because they are foreign. Please stay away from them! Do not shop with mypixmania!!!!!

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